Comments on: Uploading Personal Photos To Samsung Frame TV

By: rogerhh345oger

rogerhh345oger — Mon, 14 Jun 2021 14:08:13 +0000

This is actually a very poor article because it gives you no idea about how poor and limited in functionality the Art Mode is.
It only works with the Gallery app. The Gallery app has no web version like Google Photos or OneDrive. Even now that Gallery saves to OneDrive you can’t build your pictures from there.
For a slideshow your only option is to show all the pictures that you have uploaded to the Frame. If you want to change the slideshow, you have to delete all the pictures from the Frame. The slideshow always starts with the same photo and the same order if you add a photo.

The app is the level of sophistication that you would expect from a kid having their first go at a project in middle school.

I only bought the TV for the Art function and can only give it 1/10. One because it works, but at a very very low level of optionality.

By: Mary

Mary — Sat, 03 Apr 2021 13:53:11 +0000

Thank you for this info. I’ve downloaded the Andriod file transfer on my MacBook Pro. I’ve plugged in my phone but, of course, it says “Android device not found”. I don’t understand the copy photos from DCIM part of the instructions. Do I copy and then paste them somewhere? I’m not very tech savvy so can you give me basic steps before the part about open SmartThings app? I sure appreciate your help. I have struggled with uploading photos from the SmartThings app to The Frame for more hours than I care to mention! It’s a terrible app.

By: mrdiggles

mrdiggles — Tue, 16 Mar 2021 20:09:18 +0000

Samsung makes great hardware but they suck at software. So bad it’s amazing people still buy their stuff. Brand new TV that needs to be reset to factory settings to clear the cache so I can re-upload photos. Imagine being the ENG team that worked so hard on this TV to only have the UX team make it unbearable. Lol. Trash.

By: Anonymous

Anonymous — Sun, 27 Dec 2020 00:27:57 +0000

I can perfectly show the photo but I can select from a list of 10 photos. How can I show the full photos list?

By: CodeGrue

CodeGrue — Wed, 16 Dec 2020 19:42:29 +0000

A couple things I observed.

1) Both your phone and TV need to be on Wifi. If you phone is on cell service, it won’t be able to talk to the TV
2) Force quit the smartthings app and run it again
3) Have the TV on (not already in art mode)

Yes it’s finicky. Sometimes works sometime doesn’t

By: Anonymous

Anonymous — Wed, 16 Dec 2020 01:24:11 +0000

Smart things app keeps say the Tv is offline. However everything is connected

By: CodeGrue

CodeGrue — Mon, 14 Dec 2020 18:01:04 +0000

Also if you are on a Mac trying to figure out how to get files over to The Frame.

1) Install Android File Transfer (https://www.android.com/filetransfer/)
2) Connect your phone via USB
3) Copy the photos over the DCIM/Camera folder.
4) Switch to SmartThings
5) In the Art Mode section of the TV, the images will be available for upload to the TV.

By: CodeGrue

CodeGrue — Mon, 14 Dec 2020 17:55:00 +0000

For those struggling, for full screen resize your file to 4096 × 2304.

If you want to use various types of matte see this article for sizes:
https://www.samsung.com/au/support/tv-audio-video/the-frame-uploading-personal-photos-and-art-store-subscription/

I agree wholeheartedly Samsung should be ashamed of producing an art mode so crippled. We don’t want to buy any of your damn stock artwork.

By: Anonymous

Anonymous — Mon, 07 Dec 2020 01:24:35 +0000

Yep I downloaded to a usb. It will preview the file but not add it the art.
All I can do is preview it nothing else.

By: Lisa Kalezic

Lisa Kalezic — Sat, 28 Nov 2020 13:34:08 +0000

Is it true if I don’t agree to share more personal data I can’t use this feature on the frame tv?

By: Anonymous

Anonymous — Wed, 23 Sep 2020 18:07:48 +0000

You should contact Samsung support.

By: tammas falconer

tammas falconer — Thu, 03 Sep 2020 13:43:42 +0000

hello, brand new out of the box and i try to upload a photo and it says that there is insufficient storage? any ideas?